Business Process Outsourcing (BPO) is designed as a partnership model where businesses collaborate with third-party service providers to handle specific processes. Through contractual agreements, the first party (the business) engages a third party (the outsourcing company) to perform certain tasks on its behalf.
Example:
A bank manages its core operations independently. However, to enhance customer service and provide a better experience, the bank may contract another organization to handle customer support. In this case, the BPO company delivers services to the bank’s customers based on the proposal and contract. This arrangement allows the bank to focus on its primary business while the BPO partner manages specialized tasks efficiently.
How to Get a BPO Job
Business Process Outsourcing (BPO) is one of the best opportunities for students and individuals who have not completed higher education or do not have top academic rankings. Anyone can apply.
It is a simple process that can be done anywhere. To get a BPO job, check with BPO companies in your state and ask about their requirements. This is a standard and well-established industry, so opportunities are available even in smaller cities, though most facilities are located in nearby urban areas.
Depending on the company’s requirements, they may ask for certain educational qualifications or professional experience. However, the industry offers many options, and both freshers and experienced candidates can apply after completing their 12th grade.
BPO Job Benefits
One of the most important advantages of BPO jobs is that anyone can apply, even with lower educational qualifications. Unlike government jobs that often require high academic rankings, BPO companies accept candidates who have simply passed their exams. The basic requirement is 12th grade, but undergraduates and graduates can also apply.
Your salary can grow based on your communication skills and performance. There are multiple opportunities for career growth regardless of your subject background or qualifications, which is a unique benefit compared to other industries.
You can explore vacancies and new opportunities on platforms such as LinkedIn, Naukri.com, Shine.com, and through various consultancies that provide BPO job placements. Currently, there are more than 2000+ vacancies available in the BPO sector.
Education Requirement: Minimum 12th pass. Undergraduates and postgraduates are also eligible.
For freshers, salaries can go up to ₹30,000 depending on communication skills. Experienced candidates can apply for higher designations, and salaries are based on previous experience and company budget. There is no fixed cap, so opportunities are flexible
If you want a job, you can share your details in the comment box along with your mobile number. We will reach out to you and help you get a job in your nearest city